Question:
Who do I contact for accommodation assistance?
Answer
For all University of Melbourne sites except Creswick (Ballarat, Shepparton, Wangaratta):
The University of Melbourne Department of Rural Health accommodation team (not Going Rural Health). For urgent enquiries, and for general enquiries via email: drh-accomm@unimelb.edu.au
Book via the link on the accommodation page of the GRH website,
https://goingruralhealth.com.au/student-information/accommodation/
or via direct link:
https://umelbrh.starrezhousing.com/StarRezPortal/D93106A4/1/1/Home-Home
For Creswick:
Accommodation bookings via this page: https://goingruralhealth.com.au/creswick-campus-accommodation/
You will be asked to fill in a booking form, which is found on this page. For any other queries, contact Creswick via email: creswick-accom@unimelb.edu.au
For all other sites:
If you have placements in areas where there is no close by University of Melbourne accommodation, please contact your placement site/health service directly. Most towns have health services that have student accommodation. See the link below for regional information including who to contact for accommodation enquiries:
https://goingruralhealth.com.au/student-information/regional-information/
For any other questions about accommodation, contact going-ruralhealth@unimelb.edu.au
Please note though that Going Rural Health’s email is NOT monitored out of hours or on weekends or public holidays.
Question
What is the check-in process for my accommodation?
Answer
Each accommodation site has a different check-in process. You will receive instructions once your booking is confirmed. If you have any queries though, please contact:
For Ballarat, Shepparton and Wangaratta:
For Creswick:
For all health service sites please contact the relevant health service.
Question
How do I apply for funding?
Answer
See https://goingruralhealth.com.au/student-information/student-support-scheme/ for all information and to apply.
Please note: financial assistance provision is subject to eligibility criteria. See the above link (and scroll down to the middle of the page) for more details.
If you have any further questions please email going-ruralhealth@unimelb.edu.au
Question
I’m trying to apply for student financial assistance, and the link takes me to the University of Melbourne Student Accommodation page. I don’t want accommodation assistance. What can I do?
Answer
Financial assistance applications are via this Student Accommodation portal. Follow the instructions, and if you don’t want accommodation you will be diverted to the financial assistance section only.
If you have any further questions, please email going-ruralhealth@unimelb.edu.au
Question
What do I do if I need some help with my placement supervisor?
Answer
Talk with the Going Rural Health staff member who is mentoring you, or your university liaison contact.
Please do not wait until the end of your placement. If you have issues please raise them as soon as possible.
This ‘Rural Placement Guide’ resource, developed by the National Rural Health Student Network is also useful: https://www.nrhsn.org.au/resources/publications/rural-placements-guide/
Question
What assistance can Going Rural Health offer international students?
Answer
Financial assistance for rural placements is not available to international students. However, all other Going Rural Health supports for students, including education support, cultural training and mentoring support, can be accessed by international students.
Question
What do I do if I need assistance out of hours?
Answer
To access a confidential 24-hour support and debriefing service, contact CRANA plus toll free on 1800 805 391.
The National Rural Health Student Network have also produced this downloadable guide – written for students BY students – that can help you in many situations: https://www.nrhsn.org.au/resources/publications/mental-health-guide-when-the-cowpat-hits-the-windmill/
Hospitals are open 24-hours for medical emergencies. Many placement sites will also give you a contact number if you have issues out of hours. Ask your placement site education/placement manager or supervisor.
For all other emergencies call 000.
Your university should also have a counselling service for students that you can access. You can find this information on your university’s website.